Good to know

Questions, answered

If yours isn't here, we're on the phone every day, 08:00–22:00.

Visiting

Do I need to book a room to visit?
No. You're welcome to come and use the restaurant, pool and activities within the applicable timings without booking a room.
Is there an entry fee?
Entry is free. You're charged only for what you use — food and beverage, activities and so on.
What are the resort's hours?
Open every day, all year, from 08:00 to 22:00.
Is ID proof required?
Yes — a valid photo ID with address proof for every guest.
Are unmarried couples allowed?
Yes — with a local ID and age 25 or above, or age 21 and above for guests travelling from outside Assam.

What's the difference between EP and CP rates?
EP (European Plan) is room only; the swimming pool is complimentary for EP guests. CP (Continental Plan) is room plus breakfast. Both are shown on every room as a per-night 'from' price.
How many people can stay in one room?
Rooms are double-occupancy. With an extra bed, a maximum of 3 adults can share a room. Children under 8 stay free; 8 and over are counted as adults.
How do I get the best rate?
Book directly with the resort. Direct bookings save 20% on the room tariff and come with priority allocation, faster check-in and a real person to help you plan. Online rates shown elsewhere exclude taxes.
Are interconnecting rooms available?
Yes, in the Junior Suite and Premium categories.
How many rooms does the resort have?
37. Larger groups can be accommodated using partner resorts nearby, with transport arranged between them.
What's in the rooms?
A mini fridge and an attached bathroom in every room, LED TV, free Wi-Fi, wardrobe, 24-hour hot and cold water and room service. Air-conditioning in the AC categories. Balconies are available in every category (in selected rooms for Deluxe AC / Non-AC).
Can the beds be separated?
Yes, in some room types — mention it when you book and we'll arrange it.

What are the restaurant timings?
Breakfast 08:00–10:00; lunch and dinner 13:00–22:00; snacks from 10:00 onwards; tandoor items from 12:00 until closing.
Is outside food or alcohol allowed?
No outside food or alcohol. There's a bar inside the resort stocking all types of alcoholic beverages at bar rates.
Is Jain or no onion–no garlic food available?
Yes, with a limited set of options. The vegetarian and non-vegetarian kitchens are separate.
Is there a buffet?
The restaurant is à la carte. Buffets run on special occasions such as Christmas, New Year and Bihu.

Is the swimming pool open all year?
Yes — the only year-round pool in the area, cleaned daily. Open 09:00–21:00, ₹250 per person per hour. Only nylon, lycra or polyester swimwear is allowed, and no drinks in the pool.
When is the elephant ride?
Every day, from 12:00 until about 17:00–17:30. Champa is the only resident resort elephant in Guwahati.
Can we go trekking or bird watching?
Yes, on prior booking only — every day from 07:00 to 08:00, except Tuesdays. Wear proper hiking shoes, trek pants and a tee; insect repellent is advisable.
Is fishing available?
Yes, 09:00 to 18:00 — ₹100 per rod per hour, with fish charged at ₹300 per kg extra. You may bring your own rod.
Are activities included in the room rate?
A set of activities is included according to the plan you choose; other activities are chargeable, per person, and paid at the resort. The full list and prices are on the Activities page.

What event spaces do you have?
Three: the Big Banquet at 2,400 sq ft (about 70 in a cluster layout), the Conference Hall at 880 sq ft (about 40), and the Rooftop Terrace at 3,000 sq ft (about 150).
Can you decorate a room for a birthday or anniversary?
Yes — ₹1,000 to ₹2,500 depending on the decoration. Candle-light dinners are ₹500 to ₹1,500. We don't bake cakes but we arrange them; a ½ kg cake is about ₹750.
Can a room be booked for just a few hours?
Rooms are full-day bookings only. Party lawns and private dining spaces can be booked for shorter durations.

How far is the resort?
About 45 km (1 hour) from the airport and 25 km (45 minutes) from the railway station. It sits just 1.5 km off the main highway. Airport and station transfers can be arranged on request.
How far is Kamakhya temple or Pobitora?
Kamakhya temple is 41 km (about an hour) away; Pobitora Wildlife Sanctuary is 33 km (about an hour).
Is parking available and secure?
Yes — parking is available and fully secured, with security on site 24×7. You can drive both cars and bikes up to the resort from the main gate.