Booking terms
Cancellations & changes
How refunds and date changes work for direct bookings.
Your refund depends on how far ahead of the stay you cancel. Times are measured from your scheduled check-in.
7 days or more before check-in
Full refund of the amount paid.
3 to 6 days before check-in
A 50% retention charge applies on the total booking amount; the balance is refunded.
Within 72 hours of check-in, or a no-show
100% of the booking amount is charged. No refund.
- Date changes
- One date change is allowed at no charge if requested at least 5 days before check-in, subject to availability. Later changes are treated as a cancellation.
- Early departure
- No refund is given for early check-out or for services that were booked but not used.
- Unforeseen circumstances
- In the event of natural disasters, government restrictions or other force-majeure events, booking adjustments may be considered at the management's discretion.
To cancel or change a booking, call +91 97060 99380 or +91 97060 99482, or email brahmaputraresort@yahoo.com. Refunds are processed to the original payment method.